UT Works enables the University to better manage its physical spaces, improve the delivery of mission-critical services, provide better and more useful data to drive capital projects, and streamline workflows across units and departments in the Senior Vice President and Chief Operating Officers and Financial and Administrative Services (FAS) portfolios. UT Works replaced both Facility and Asset Management Information System (FAMIS) and Work Order Request and Query System (WORQS).
Staff working in the following areas will use UT Works:
- Facilities Services
- Planning, Design and Construction
- University Housing and Dining
- Utilities and Energy Management
- Business and Financial Services
The FAMIS and WORQS represented 20-year-old technologies that had reached their end of life and were not prepared to meet the future needs of the University as outlined in its 10-year strategic plan. UT Works not only replaced FAMIS and WORQS, but as part of this process, we are taking the opportunity to transform the way we support the University, not only through the implementation of best-in-class technology but also by re-imagining how we provide our services to the university.
UT Works will support the following functions at UT:
- Capital projects
- Work management
- Facilities asset management
- Warehouse inventory management
- Location inventory management
- Billing and cost tracking
- Customer service
Program Phases and Timelines
UT Works Phase 1 went live on November 5, 2024
This multi-phase program will be implemented with the full involvement of the program partners and stakeholders across the University. All units involved will work together collaboratively on decisions, designs, functionality, and processes. Each phase of the program includes comprehensive plans to provide staff with the training and support necessary to ensure the program's success. To learn more, continue reading the Program Phases and Timelines.
Guiding Principles
The UT Works program seeks to not only implement a new system but to engage leadership and users in essential business process improvements that will lead to providing improved services to the University. To learn more, continue reading about the UT Works Guiding Principles.
Governance
The governance structure established for the UT Works program includes different levels of leadership within the units involved in the UT Works Program along with key stakeholders whose insights will be instrumental in informing the design and implementation of UT Works. To learn more, continue reading about the Governance structure of UT Works.