News

The Transformation Network’s Change Leaders are managers and supervisors from the various units taking part in the UT Works Program. As they are responsible for managing teams and operations, they need tools to help their teams navigate the transition to using UT Works.

To prepare for the transition to UT Works, the UT Works Program and business units are preparing to train over 900 employees through over 100 training sessions from September through October and beyond. The training sessions will provide those who will use UT Works with the tools and skills needed to successfully transition to the new system while also providing the information they will need to feel supported during Hypercare after Go-live.

A key contributor to End-to-End (E2E) testing success is the collection of user stories created with input from business units involved in UT Works testing. User Stories, which are comprehensive real-world scenarios, allow testers to use the system the same way their co-workers will use UT Works after go-live. Being able to evaluate how UT Works will perform in “on-the-job” situations is key to the successful adoption of the system. Using real-world scenarios means that some user stories are very specific and recognizable.

Mapping and assigning security roles play an important part in the planning process for UT Works as we move towards training future users in the Fall.

Because the ReADY request forms system represents the piece of UT Works that the widest-ranging segment of the UT Community will interact with, the UT Works Program chose to engage with campus early and often.

To date, over 400 members of staff across units involved in the UT Works Program have had the opportunity to take part in UT Works demo sessions since they began back in February. These sessions have ranged from small in-person meetings with individual shops to a virtual town hall held for all Utilities & Energy Management (UEM) staff. With more demo sessions being scheduled, the number of folks getting their first look at UT Works will continue going up this summer.

Over the past ten weeks, the Unit Testing of UT Works modules achieved an important milestone by ensuring all the parts of the Operations & Maintenance (O&M), Capital Planning and Project Management (CPPM), Go Mobile modules, and their related components perform as expected before End-to-End (E2E) testing can begin. The inclusion of teams from each involved in the UT Works Program was critical in completing testing. These participants completed over 70 different test scenarios during the unit testing period, providing valuable feedback to the implementation team.

At every step in the process, through planning, initial design, and design confirmation, the UT Works Program has worked with the units that will be using the final product to gain insight and feedback on their processes and how UT Works can help each unit successfully implement the new system.

UT Works Program Phase 1 Spring Update shares the latest news for each module included in Phase 1, including Operations & Maintenance (O&M), Capital Planning and Project Management (CPPM), and ReADY (Request Forms).

UT Works Program Phase 1 Fall Update shares the current status of each module included in Phase 1, including Operations & Maintenance (O&M), Capital Planning and Project Management (CPPM), and ReADY (Request Forms).