News

While you may have seen the term Go-Live in previous UT Works Program communications, and some of you may even be familiar with the term cutover from working on physical infrastructure projects, you may not have heard it in connection to UT Works.  As these are both terms you certainly will be hearing a lot more often this fall, we felt it would be useful to share a quick primer on what they mean in the context of UT Works.

UT Works training officially begins on Tuesday, September 3, and will continue through October, with over 900 employees receiving training before Go-Live. Each business unit involved in UT Works will handle registration for their employees, following their internal processes. The registration plan helps ensure that every employee gets registered for the course(s) they need while also ensuring that units will still be able to provide services to campus consistently during the training period.

The Transformation Network’s Change Leaders are managers and supervisors from the various units taking part in the UT Works Program. As they are responsible for managing teams and operations, they need tools to help their teams navigate the transition to using UT Works.

To prepare for the transition to UT Works, the UT Works Program and business units are preparing to train over 900 employees through over 100 training sessions from September through October and beyond. The training sessions will provide those who will use UT Works with the tools and skills needed to successfully transition to the new system while also providing the information they will need to feel supported during Hypercare after Go-live.

As we enter the homestretch of UT Works implementation, the Transformation Network will refocus on activities that will help their coworkers and team members transition to using UT Works. To achieve this focus, leadership within each business unit designated participants as either Change Champions or Change Leaders, with each role taking part in specific events and training.

A key contributor to End-to-End (E2E) testing success is the collection of user stories created with input from business units involved in UT Works testing. User Stories, which are comprehensive real-world scenarios, allow testers to use the system the same way their co-workers will use UT Works after go-live. Being able to evaluate how UT Works will perform in “on-the-job” situations is key to the successful adoption of the system. Using real-world scenarios means that some user stories are very specific and recognizable.

Mapping and assigning security roles play an important part in the planning process for UT Works as we move towards training future users in the Fall.

Because the ReADY request forms system represents the piece of UT Works that the widest-ranging segment of the UT Community will interact with, the UT Works Program chose to engage with campus early and often.

To date, over 400 members of staff across units involved in the UT Works Program have had the opportunity to take part in UT Works demo sessions since they began back in February. These sessions have ranged from small in-person meetings with individual shops to a virtual town hall held for all Utilities & Energy Management (UEM) staff. With more demo sessions being scheduled, the number of folks getting their first look at UT Works will continue going up this summer.

Over the past ten weeks, the Unit Testing of UT Works modules achieved an important milestone by ensuring all the parts of the Operations & Maintenance (O&M), Capital Planning and Project Management (CPPM), Go Mobile modules, and their related components perform as expected before End-to-End (E2E) testing can begin. The inclusion of teams from each involved in the UT Works Program was critical in completing testing. These participants completed over 70 different test scenarios during the unit testing period, providing valuable feedback to the implementation team.