News

To help ensure that everyone can use UT Works successfully after go-live, the program team and business units have worked together to create multiple ways to get support when needed.

During September, UT Works Trainers taught 22 classes focused on Supervisors and Warehouse Managers, Capital Planning and Project Management (CPPM) Project Managers, Asset Managers, and Central Warehouse personnel.  Some of these courses will continue through October with other training courses including Technician, Asset Manager, CPPM Inspector, CPPM Accounting, and Custodial beginning in October and continuing through go0live.

Transformation Network Change Champions and Leaders each play a key role in supporting their teams and coworkers.

UT Works training officially begins on Tuesday, September 3, and will continue through October, with over 900 employees receiving training before Go-Live. Each business unit involved in UT Works will handle registration for their employees, following their internal processes. The registration plan helps ensure that every employee gets registered for the course(s) they need while also ensuring that units will still be able to provide services to campus consistently during the training period.

As we enter the homestretch of UT Works implementation, the Transformation Network will refocus on activities that will help their coworkers and team members transition to using UT Works. To achieve this focus, leadership within each business unit designated participants as either Change Champions or Change Leaders, with each role taking part in specific events and training.

The Transformation Network’s Change Leaders are managers and supervisors from the various units taking part in the UT Works Program. As they are responsible for managing teams and operations, they need tools to help their teams navigate the transition to using UT Works.

To prepare for the transition to UT Works, the UT Works Program and business units are preparing to train over 900 employees through over 100 training sessions from September through October and beyond. The training sessions will provide those who will use UT Works with the tools and skills needed to successfully transition to the new system while also providing the information they will need to feel supported during Hypercare after Go-live.

Facilities Services (FS) shared information about the new UT Works training team on their FIRST website in April. We are republishing their piece here for everyone outside of FS who does not have access to FIRST.

On March 23, members of the Transformation and Communications Networks received an update on the UT Works Program along with an introduction to the Change Management plans the Organizational Readiness (OR) team will use to prepare UT staff for the transition to the UT Works system. Meetings were held for both day and evening shift staff to accommodate as many network members as possible.

The UT Works Program launched a Transformation Network and a Communications Network in the fall to help units involved in the program understand the changes coming with UT Works.